8fbd Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 8fbd collects, why we collect it, and how we keep it secure.
What Personal Data We Collect
8fbd collects the following categories of personal data depending on how you interact with the platform.
Identity Information
Full name, date of birth, gender, and a copy of government-issued identification documents provided during account verification (KYC).
Payment & Financial Data
Mobile banking account references (bKash, Nagad, Rocket, Upay), transaction IDs, deposit and withdrawal history, and cryptocurrency wallet addresses used for USDT transactions.
Contact Details
Mobile phone number, email address, and any other contact details you provide during registration or while contacting 8fbd support.
Gaming Activity Data
Bet history, game session logs, win and loss records, bonus usage records, and responsible gaming tool settings such as deposit limits and self-exclusion status.
Technical & Usage Data
IP address, device type and operating system, browser type and version, session timestamps, pages visited, and click-path data collected automatically when you access the 8fbd platform.
1How We Use Your Personal Data
8fbd uses the personal data it collects for the following purposes. We use only the data that is necessary for each purpose — we do not process your data in ways that are incompatible with the purpose for which it was originally collected.
- To create and manage your 8fbd account, including verifying your identity and age in accordance with the 21+ eligibility requirement.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, and other accepted payment methods.
- To provide, personalise, and improve the 8fbd gaming experience, including cricket betting, live casino, slots, and crash game services.
- To communicate with you about your account, transactions, promotions, and important platform updates.
- To comply with anti-money laundering (AML), know-your-customer (KYC), and other applicable legal and regulatory obligations.
- To detect, investigate, and prevent fraudulent activity, cheating, bonus abuse, and other prohibited conduct on the platform.
8fbd does not use your gaming activity data or personal profile to make automated decisions that produce significant legal effects on you, without your prior knowledge and consent.
2Legal Basis for Data Processing
8fbd processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
- Contract performance: Processing necessary to create and manage your account, deliver our gaming services, and process your financial transactions.
- Legal obligation: Processing required to comply with KYC, AML, age verification, and other legal obligations applicable to online gaming platforms.
- Legitimate interests: Processing carried out to detect fraud, prevent abuse, maintain platform security, and improve the quality of our services — where these interests are not overridden by your rights.
- Consent: Processing for direct marketing communications, where we have asked for and received your explicit consent. You may withdraw this consent at any time by contacting support.
3Payment Data and Financial Information
When you make a deposit or request a withdrawal on 8fbd, we collect the transaction details necessary to process the payment. For mobile banking payments via bKash, Nagad, Rocket, or Upay, we collect the registered mobile number and transaction reference associated with the payment. For USDT cryptocurrency payments, we collect the wallet address used and the blockchain transaction hash.
8fbd does not store full card numbers or bank account numbers on its servers. Payment processing for card transactions is handled by certified third-party payment processors who maintain their own security standards. 8fbd retains only the data necessary to match a transaction to your account and to maintain the required transaction audit trail.
4Cookies and Tracking Technologies
8fbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The following types of cookies are used:
- Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security tokens that protect your account. Essential cookies cannot be disabled without affecting core platform functionality.
- Analytics cookies: Used to understand how visitors navigate the platform — which pages are most visited, where users spend time, and how the game lobby is used. This data is aggregated and does not identify you personally.
- Preference cookies: Store your language preference, display settings, and other customisation choices so that the platform remembers your settings between sessions.
You may manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using core platform features. 8fbd does not use third-party advertising cookies or cross-site tracking cookies.
5Sharing Your Personal Information
8fbd does not sell, rent, or trade your personal data. We share your information only in the following circumstances, and only to the extent necessary for the relevant purpose:
- Payment processors: We share transaction data with mobile banking providers (bKash, Nagad, Rocket, Upay) and cryptocurrency payment networks solely to complete the financial transaction you have requested.
- Game providers: Game session data is shared with licensed game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) as part of delivering their games on the 8fbd platform. These providers process data under their own privacy frameworks.
- Legal and regulatory authorities: We may be required to disclose personal data to law enforcement, regulatory bodies, or other public authorities where we are legally obligated to do so or where we believe disclosure is necessary to protect the safety of our users.
- Service providers: We use trusted third-party service providers for functions such as platform analytics, customer support tools, and fraud detection. These providers are contractually bound to process data only on our instructions and may not use it for their own purposes.
6Data Retention
8fbd retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations.
Account and transaction records are typically retained for a minimum of five years following account closure to comply with AML and KYC record-keeping requirements. Gaming session logs are retained for a shorter period unless they form part of an ongoing investigation or dispute.
When your personal data is no longer required for any of the purposes described in this policy and no legal obligation requires its continued retention, 8fbd will securely delete or anonymise it. Anonymised data (data that cannot be linked back to you) may be retained indefinitely for statistical and analytical purposes.
7Data Security
8fbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and the 8fbd platform is protected by SSL (Secure Sockets Layer) encryption. Our platform infrastructure is hosted on secure servers with access controls, firewalls, and regular security audits.
While 8fbd takes all reasonable steps to secure your data, no internet-based platform can guarantee complete security against all possible threats. You are responsible for keeping your account login credentials confidential and for using a strong, unique password for your 8fbd account. If you believe your account has been compromised, contact 8fbd support immediately.
8Your Rights Over Your Personal Data
As a user of the 8fbd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 8fbd support at [email protected].
Right to Access
Request a copy of the personal data 8fbd holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data held in your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Right to Object
Object to processing of your data based on legitimate interests, including profiling for marketing purposes.
Right to Portability
Receive a copy of your personal data in a structured, machine-readable format, or ask us to transfer it to another service provider where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent (e.g. marketing communications), withdraw that consent at any time without affecting the lawfulness of prior processing.
8fbd will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request. Where a request cannot be fulfilled due to a conflicting legal obligation, we will explain the reason in writing.
9Marketing Communications
With your consent, 8fbd may send you promotional messages about bonuses, new games, seasonal offers (such as Eid, Pohela Boishakh, or BPL season promotions), and other platform news. These communications may be sent via SMS to your registered mobile number or via any messaging channel you have opted into.
You may opt out of marketing communications at any time by contacting 8fbd support at [email protected] and requesting removal from our marketing list. Opting out of marketing will not affect transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts, which are sent regardless of marketing preference.
10Responsible Gaming and Your Data
8fbd uses gaming activity data to support responsible gaming. Our systems monitor for patterns that may indicate problem gambling behaviour — such as rapid increases in deposit frequency, session duration, or betting amounts significantly above a player's historical average. Where such patterns are detected, 8fbd may proactively contact the player with responsible gaming information or apply a temporary cooling-off intervention.
Self-exclusion records are retained for the duration of the self-exclusion period and for a further five years thereafter, to ensure that any attempt to re-register during an active exclusion period can be identified and declined. This retention is necessary to fulfil our duty of care to self-excluded players and cannot be waived on request.
11Third-Party Services and External Links
The 8fbd platform integrates games and tools provided by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you play a game provided by one of these studios, your game session data is processed by the studio in accordance with their own privacy policy. 8fbd is not responsible for the data practices of third-party game providers.
8fbd does not control the content or privacy practices of any third-party game provider, payment processor, or external website. We encourage you to read the privacy policies of any third-party services you interact with. 8fbd's Privacy Policy covers only the data processing activities of the 8fbd platform itself.
12Children's Privacy
If you are a parent or guardian and believe that your child has registered on 8fbd or provided us with personal data, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
13Changes to This Privacy Policy
8fbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. When we make a material change to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their contact details on file.
Your continued use of the 8fbd platform after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically. If you disagree with any change to this policy, you should stop using the platform and may request account closure by contacting support.
Privacy Questions and Contact
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact 8fbd support.
[email protected]
Ready to Play Safely?
Explore 8fbd Casino knowing your data is protected — or visit our FAQ for more details about how we operate.
Explore 8fbd Casino Read Our FAQ